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Frequently Asked Questions

 

What is RUN, powered by ADP, Payroll for Accountants? Collapse Group Expand Group

  • How does RUN, Powered by ADP, Payroll for Accountants work?

    • Run, Payroll for Accountants, is a new payroll service offering designed specifically for Accounting Professionals who service the accounting and payroll needs of more than one company. This product provides accounting professionals with key advantages over the use of a standard payroll offering:

    • A single sign-on (user id and password) for access to all the clients to whom the accountant is providing payroll
    • An accountant dashboard with a client list for one-click access to the company you want to work on
    • The ability to print checks for multiple companies from a single check stock
    • Bulk printing of all clients’ payroll checks at once
    • Tax forms printing for multiple clients during a single sign-on
    • Simplified billing where the fees for all clients are consolidated into a single bill and presented to the accountant on a monthly basis for payment
    • Accountant-determined billing of your clients at whatever rate and frequency you or they have established

    Differentiate yourself from the competition by providing additional services such as tax filing, direct deposit, and even read- only access to electronic copies of personal earnings history for all your clients’ employees.

     

    And even better, RUN, Payroll for Accountants is online, eliminating hardware and software requirements, installation, updating, backing up, disaster recovery, storage and the like. RUN, Payroll for Accountants makes it easy to manage payrolls both for your own firm and your clients’.

Getting Started Collapse Group Expand Group

  • What do I need to get started?

    • All you need to get started is:

    • High-speed Internet access
    • Internet Explorer 6.0.1 or higher
      - The security setting for Download Signed ActiveX Controls must be set to either Prompt or Enable
      - Pop-ups must be enabled
    • Screen resolution set to at least 1024 x 768 pixels
    • Windows XP recommended (minimum: P3 450, 128 MB RAM, 2MB Video Memory, 2GB HD, 1024x768 res. 16 bit color, Win2k SP 3)
    • Adobe Acrobat 6.01 or higher which can be downloaded for free from Adobe’s web site (www.adobe.com).
  • Do I need to hire an IT person to help me get started?

    • No. RUN, Payroll for Accountants is easy to set up and use with wizards to guide you through the entire setup process. The entire payroll process runs with a few clicks. Online help is always available, and ADP is responsible for hosting, maintaining, and updating the application.

  • Who is responsible for setup?

    • Setup is a matter of choice and circumstance. Initially, you may decide to rely on ADP’s payroll professionals to establish your firm’s records and those of your clients in order to get up and running as soon as possible. Then, with some experience and time you may move to implementing additional clients yourself. We will work with you to define the optimal level of support to ensure your comfort from day one and forward.

  • What if I need help or have questions?

    • Online, context-sensitive help is available throughout the application and offers immediate information on a variety of topics, including natural-language search on related topics. Toll-free unlimited support is available to help you every step of the way.

     

    Payroll specialists staff the Help Desk and are available Monday through Friday, 8:30 a.m. to 8:30 p.m., Eastern time.

  • How do I work with my clients?

    • RUN Payroll for Accountants was designed to be flexible and provide you, the accounting professional, with options. And, the choices you make for one client do not impact your other clients. You establish how you want to work with each and every one of your clients.

     

    You choose whether:

    • You will provide all payroll services; or
    • You will give your client(s) the ability to reset their own passwords, print checks, review their reports, and download their general ledger data.

     

    You choose who will be responsible for printing the paychecks:

    • You (with MICR or on pre-printed check stock)
    • Your client(s) (on pre-printed check stock)

     

    Or,

    • ADP, for checks professionally printed on ADP’s secure check stock, including signing, inserting into envelopes, and delivery

     

    And, you choose whether you want to offer direct deposit through ADP - an additional option requiring no additional work on your part without any additional fee

     

    Finally, you can decide whether you want to offer full tax filing services to some or all of your clients - helping you increase the services you offer your clients and differentiating your firm’s services from the competition.

  • How do I generate payroll reports?

    • Running reports is quick and easy. Once you have processed your clients’ payrolls, you simply select the information you need from a list of standard reports. All reports are immediately available. Because RUN, Payroll for Accountants, is a real-time online payroll processing system, all reports are immediately available. So, you can review the information online, print or download the data to general ledger or Excel the instant payroll is completed.

    • Payroll Details
    • Payroll Summary
    • Payroll Liability
    • Earnings Records
    • Deduction Summary
    • Employee Summary
    • Employee Paid Time Off
    • Workers Compensation
    • General Ledger – Company and Employee View
    • Quarterly Local Tax Withholding
    • Wage & Tax Register
    • W-2 Preview

    A set of standard reports available on-demand provides summary and detail level information, giving you access to everything you need.

Handling Taxes Collapse Group Expand Group

  • How are employee federal and state taxes filed?

    • As the accounting professional, you have two options from which to choose and offer to your individual clients:

    • ADP Tax Filing which automates the tax filing requirements for federal, state, and any of over 4,000 local tax jurisdictions; or
    • Do-It-Yourself with signature-ready federal and state tax forms, using efile/epay to file and pay federal taxes

Security Collapse Group Expand Group

  • How secure is RUN?

    • ADP hosts the online application and handles the security of your data. As a national service bureau and trusted leader in payroll services for more than 50 years, ADP maintains the highest levels of security in the industry, including:

    • regular penetration testing
    • a state-of-the-art hosting facility
    • full disaster recovery, and
    • fraud controls

    All electronic transmissions are encrypted with 128-bit Secure Socket Layer (SSL) technology, the industry standard for secure financial data exchanges.

Cost, etc. Collapse Group Expand Group

  • How much does RUN, Payroll for Accountants Cost?

    • RUN, Payroll for Accountants, was designed to offer you a comprehensive, cost-effective way to offer payroll to your clients. You receive the comprehensive application itself, along with unlimited support for free*. A flat monthly fee plus a sliding scale per check fee is charged for each of your payroll clients. These fees are all inclusive:

    • Payroll
    • ADP Tax Filing
    • Direct Deposit
    • Delivery, and
    • W-2s

    You will receive a single consolidated bill on a monthly basis. An online report provides the details you need to bill your individual clients at whatever rates you decide. There are no additional fees for support, maintenance, upgrades, or tax table updates.

Web-Hosted Environment Collapse Group Expand Group

  • What are the benefits of a Web-based application?

    • There are many advantages to a web-based application including:

    • No need to download, install or upgrade software
    • Tax tables and forms automatically update
    • Off site back up of all your information
    • Process payroll on your schedule – from home, from work, evening or weekends

    A Web-based application gives you the best of both worlds – the flexibility and control to manage your payroll, along with the power, updates and support of an outsourced payroll service.

  • How does RUN compare to other Web-based applications?

    • RUN, Payroll for Accountants is the only payroll solution on the market today built specifically for accountants. It is a complete payroll solution that was designed to meet the specific needs of accounting professionals. Powered by ADP, a leading provider of payroll services means you can rest easy knowing that all your payrolls will be accurate, your clients’ data secure, and that you will always be using up-¬to-date tax forms consistent with the latest regulations. In addition, you have unlimited support from friendly, knowledgeable payroll professionals who are ready to help you.